Question 1

How do I set up a payment scheme?

Accepted Answer

Please follow the steps below:- Step 1: Sign in to the application. Step 2: Click on the 'Tronc Payroll' button. Step 3: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 4: Under 'Client Manager', Locate the blue round button in front of 'Administrator Account' under 'View / Edit' and click on it. Step 5: Click on the 'Chart of Setup' button. Step 6: Under 'Payment & Deduction' click on the 'Payment&hellip;

Question 2

How do I set up a Workplace Pension?

Accepted Answer

Please follow the steps below:- Step 1: Sign in to the application. Step 2: Click on the 'Tronc Payroll' button. Step 3: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 4: Under 'Client Manager', Locate the blue round button in front of 'Administrator Account' under 'View / Edit' and click on it. Step 5: Click on the 'Chart of Setup' button. Step 6: Under 'Payment & Deduction' click on the 'Workplace&hellip;

Question 3

How do I set up a Department?

Accepted Answer

Please follow the steps below:- Step 1: Sign in to the application. Step 2: Click on the 'Tronc Payroll' button. Step 3: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 4: Under 'Client Manager', Locate the blue round button in front of 'Administrator Account' under 'View / Edit' and click on it. Step 5: Click on the 'Chart of Setup' button. Step 6: Under 'Payment & Deduction' click on the 'Department&hellip;

Question 4

How do I set up E-Filing?

Accepted Answer

Please follow the steps below:- Step 1: Sign in to the application. Step 2: Click on the 'Tronc Payroll' button. Step 3: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 4: Under 'Client Manager', Locate the blue round button in front of 'Administrator Account' under 'View / Edit' and click on it. Step 5: Click on the 'Chart of Setup' button. Step 6: Under 'Payment & Deduction' click on the 'E-Filing&hellip;

Question 5

How do I set up Payer/Agent Contact details?

Accepted Answer

Please follow the steps below:- Step 1: Click on the 'Tronc Payroll' button. Step 2: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 3: Under 'Client Manager' click on the blue round button in front the 'Administrator Account'. Step 4: Under 'Payer/Agent Setup' click on the button 'Payer/Agent Contact details'. Step 5: Enter details and click on the button 'Save Data & Back'. Step 6: Finally enter a 4 digit passcode&hellip;

Question 6

Enable Support Request in Payer/Agent Setup. How?

Accepted Answer

The support request option in our application helps you to detail your queries while working with our application and send it to our Support team. Our Support team will address your queries as soon as possible. Please follow the steps below:- Step 1: Click on the 'Tronc Payroll' button. Step 2: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 3: Under 'Client Manager' click on the blue round button in front&hellip;

Question 7

How do I Manage Assistant Administrator?

Accepted Answer

To Manage Assistant Administrator, Please follow the steps below:- Step 1: Click on the 'Tronc Payroll' button. Step 2: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 3: Under 'Client Manager' click on the blue round button in front of the 'Administrator Account'. Step 4: Click on the button 'Manage Assistant Administrator'. Step 5: Click on the button 'Add Assistant Administrator'. Step 6: Enter details. Click on the button 'Continue'. Road&hellip;

Question 8

How do I Manage Associate Users?

Accepted Answer

To Manage Associate Users, Please follow the steps below:- Step 1: Click on the 'Tronc Payroll' button. Step 2: Then click on the right hand side menu. Click on the sub menu 'Client manager View / Edit'. Step 3: Under 'Client Manager' click on the blue round button in front of the 'Administrator Account'. Step 4: Click on the button 'Manage Associate Users'. Step 5: In the following page you have two options: 'Suspend User Account' and 'Active User Account'. Please toggle&hellip;

Payment & Deduction (8)