Dear Mr. Robert Redford,

Thank you for contacting e-Support at Internet Payroll, the leading online Payroll solution accredited by the HM Revenue & Customs (HMRC).

The solution for your query is posted in our e-Support FAQ site. Please click the link below to view the solution for the issue.

Link:   http://www.ableinternetpayroll.co.uk/faq/1003.htm

Alternatively, you can also click the below link of our Frequently Asked Question (FAQ) site and refer to FAQ No. 1003 to view the solution to your query.

Link:   http://www.ableinternetpayroll.co.uk/faq/

The solution stated on the above links should fix the issue you are receiving. In case your query is not answered, please do not hesitate to mail us back.

We hope you find our service useful.

Warm Regards,

Support Team,

contact@ukinternetpayroll.com

http://www.ukinternetpayroll.com