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Letter Title
Version Number
Created / Modified By
Created / Modified Date
(DD/MM/YYYY)
Reason
Start Date
(DD/MM/YYYY)
Status
End Date
(DD/MM/YYYY)
Letter Body
(EMP_NAME)
(EMP_ADDRESS1)
(EMP_ADDRESS2)
(EMP_POSTCODE)
(EMP_COUNTRY)
(DATE)
Our reference:
(REF)
Your
(PEN_PROVIDER)
ID:
(MEMBER_ID)
Dear
(EMP_NAME)
,
Welcome to
(PEN_PROVIDER)
We'd like to welcome you as a member of
(PEN_PROVIDER)
. Thanks for choosing to enrol in
(PEN_PROVIDER)
through
(EMPLOYER_NAME)
from
(DATE)
.
Your
(PEN_PROVIDER)
ID:
(MEMBER_ID)
It's important you keep a record Of this number. You'll need it any time you contact us and to switch on your
(PEN_PROVIDER)
online account.
(PEN_PROVIDER)
online
You can get plenty of useful information about our pension scheme at
(PEN_PROVIDER_URL)
Switching on your online account
As a member of
(PEN_PROVIDER)
you have your own online account. Switching on your online account puts you in control by giving you access to a range of tools designed specifically to help our members.
(PEN_PROVIDER)
,
(PEN_PROVIDER_ADDRESS)
,
(PEN_PROVIDER_TEL)
,
(PEN_PROVIDER_EMAIL)
,
(PEN_PROVIDER_URL)
To switch on your online account all you need to do is go to
(PEN_PROVIDER_URL)
and follow the on-screen instructions.
You can use your online
(PEN_PROVIDER)
account to:
'ee how much money is in your retirement pot
keep your personal details up to date
access a range of information to help you get the most out of
(PEN_PROVIDER)
.
How we will communicate with you
We prefer to communicate with you by email or through our website. It helps us to keep charges low.
Once you've switched on your online account you can use your
(PEN_PROVIDER)
mailbox. In your
(PEN_PROVIDER)
mailbox you can read any letters and information we send you
We'll email you to let you know whenever we send new information to your
(PEN_PROVIDER)
mailbox. Your employer
(EMPLOYER_NAME)
gave us the following email addresses:
Work email address:
(EMP_EMAIL_ID1)
Personal email address:
(EMP_EMAIL_ID1)
Please switch on your online account, and confirm the email address you would like us to use to let you know whenever we send new information to your
(PEN_PROVIDER)
mailbox. Remember your
(PEN_PROVIDER)
account stays with you if you change jobs so a personal email is the best option.
There's already important and useful information about your enrolment in your
(PEN_PROVIDER)
mailbox.
We'll remind you at least twice more to give us a valid email address or choose to receive letters and information by post. If you do nothing we will continue to send all your information to your
(PEN_PROVIDER)
mailbox but will not send you a notification when we do.
If you want to receive
(PEN_PROVIDER)
letters and information by post you need to let us know. To do this, log in to your account on the
(PEN_PROVIDER_URL)
website. Then click on Edit profile. Go to the How do you want to receive information from us question and choose paper.
You can tell us in writing if you prefer. You just need to fill out the Communication preference form included with this letter and send it to us at
(PEN_PROVIDER)
,
(PEN_PROVIDER_ADDRESS)
,
(PEN_PROVIDER_TEL)
. If you choose to receive information by post, we'll still send your letters and information to your online
(PEN_PROVIDER)
mailbox but we'll also send paper copies to your address.
(PEN_PROVIDER)
is a Auto Enrolment Pension scheme that offers access to online tools and services.
To help keep costs low, well normally communicate with you electronically. You'll have your own online
(PEN_PROVIDER)
mailbox which
(PEN_PROVIDER)
communications Will be sent to.
When we put a new message in your mailbox well also email you to let you know.
If you also want to receive communications by post you can let us know at any time. If you do, we'll send any further communications by post and also keep a copy in your online
(PEN_PROVIDER)
mailbox. We won't email you to let you know we've put a new message in your mailbox.
You can also choose to stop paper communications and go back to just receiving them online. You just need to tell us and we'll start emailing you to let you know when we send any further communication to your
(PEN_PROVIDER)
mailbox.
Communication preference form
Your
(PEN_PROVIDER)
Name:
(EMP_NAME)
Your
(PEN_PROVIDER)
ID:
(MEMBER_ID)
I would like to receive all correspondence from
(PEN_PROVIDER)
by post. I understand that a copy of all correspondence will still be posted to my online
(PEN_PROVIDER)
mailbox.
Please tick: [ ]
Sign:
Date:
(Please tick the box on the right and sign and date)
.
Please complete and return this form to
(PEN_PROVIDER)
,
(PEN_PROVIDER_ADDRESS)
,
(PEN_PROVIDER_TEL)
Log in now and check your details
Once your online account is switched on please check the details we've got for you by logging in to your account on the
(PEN_PROVIDER)
pensions.org.uk website. Then click on Edit profile. From there you can make any changes if you need to.
Where to go for more information
You'll find everything you need to know about
(PEN_PROVIDER)
online but we've included the really important information about being a member of
(PEN_PROVIDER)
in Welcome to
(PEN_PROVIDER)
.
We provide comprehensive online support and answers to frequently asked questions at
(PEN_PROVIDER_URL)
. If you're having difficulty using the website you can contact our
Technical Support Team on
(PEN_PROVIDER_TEL)
.
Thank you for saving with
(PEN_PROVIDER)
.
Yours sincerely,
(PEN_PROVIDER_PERSON)